How to Order Art, Pet, and Jewelry Digital Title Certificates (DTCs)

Help and Instruction Guide for Art, Pet, and Jewelry Digital Title Certificates (DTCs)

Introduction

Welcome to Title App! This guide will walk you through the process of ordering and managing Digital Title Certificates (DTCs) for your Art, Pet, or Jewelry assets. The guide covers step-by-step instructions for using our website or mobile apps, details about your Venly wallet, and helpful tips to ensure smooth onboarding.

Step-by-Step Guide for Ordering Your DTC

1. Choose Your Platform

You can order your DTC via:

  • Website: TitleApp.io
  • Mobile App: Available for iOS and Android (recommended for ease of use).

2. Navigate to the Order Form

Select the appropriate DTC product:

3. Complete the DTC Form

Provide accurate and detailed information to ensure your DTC is complete and valuable:

  • Asset Details: Include purchase price, appraisal value, or emotional value (for pets).
  • Upload Images: Add clear images of the asset (artwork, jewelry, or pet). Supported file types include JPEG, PNG, and PDF.
  • Upload Documents: Attach relevant documents such as health reports, appraisals, receipts, or ownership history.

4. Payment and Subscription

  • The DTC itself is free, but you will subscribe to a logbook ledger for ongoing updates and asset monitoring.
  • The subscription can be canceled anytime, even during the free trial, while retaining your DTC and ledger entries.

5. Complete Identity Verification

  • At the end of checkout, complete the required identity verification to ensure security.

Receiving Your DTC in the Venly Wallet

1. Look for Your Venly Email

  • After completing your order, you will receive an email from VENLY and Title App.
  • Important: Check your spam folder if you don’t see the email.

2. Set Up Your Venly Wallet

  • Visit Venly Wallet.
  • Follow the instructions to create your wallet and set a secure PIN. Keep your PIN safe as it’s required to access your wallet.

3. View Your DTC

  • Log into your Venly wallet.
  • Navigate to NFT > POLYGON to see your DTC.

Using Your Logbook

1. Access Your Logbook

  • Mobile App: Select the LOGBOOK icon.
  • Website: Go to your account, find the Logbook link in the right-hand navigation menu, and click to open.

2. Add a Logbook Entry

  • Inside the Logbook, select the type of event or activity you wish to log (e.g., pet health updates, art exhibitions, jewelry appraisals).
  • Fill in the relevant details and upload any supporting documents or images.


3. NFTs for Logbook Entries

  • Each logbook entry creates a unique NFT that is stored in your Venly wallet.
  • When transferring the asset to another person, the logbook and all associated entries are transferred with the DTC.

Learn more: How Logbooks Work

FAQs and Troubleshooting

1. Why do you require payment for the subscription?

  • Payment verifies your identity and activates the logbook service. The subscription ensures you can track and monitor your asset over time. You can cancel anytime and still retain your DTC and entries.

2. What if I lose my Venly wallet PIN?

  • Contact Title App support immediately for recovery assistance. Always keep your PIN in a secure location.

3. How do I update my asset value?

  • Access the Logbook and make a new entry for reappraisals or updated emotional value (for pets).

4. I didn’t receive my Venly wallet email. What should I do?

  • Check your spam folder. If it’s not there, contact Title App support or use the Tidio Chat App for assistance.

5. Can I transfer my DTC to someone else?

  • Yes, transferring your DTC will also transfer the associated logbook and entries. Ensure the new owner has a Venly wallet.

Need Help?

  • Use the Help Chat App on the website or mobile app for instant support or email support@titleapp.io for further assistance.